Refund Policy
Saro Desk gives every new workspace a three-month free trial, so you can try the whole product before paying anything. This page explains how billing and refunds work. For any question, email support@sarodesk.com.
Trial and billing
- Free trial. New workspaces are free for three months. You are not charged during the trial, and if you do nothing when it ends, the trial simply lapses.
- Subscription. If you subscribe, Saro Desk is US$10 per user (seat) per month, billed monthly through Paddle, our payment provider and merchant of record.
Refunds and cancellation
- Cancelling. You can cancel at any time from your billing settings or by emailing support@sarodesk.com. Your subscription stays active until the end of the paid month, and you are not billed again after that.
- Refunds. Because of the three-month free trial, monthly subscription payments are generally non-refundable; cancelling stops future charges rather than refunding the current month.
- Exceptions. If you were charged in error or have a genuine problem, email support@sarodesk.com within 14 days of the charge and we will review it in good faith. Any statutory refund rights you have under the law that applies to you are not affected.
- Payments and receipts. Paddle processes payments and issues receipts; you can also contact Paddle about a transaction.
- Contact. Nikita Ojha, Saro Desk, India — support@sarodesk.com.